How to use all Crystal Aire Purifiers:

  • How often should one change the water of the purifier?
    Frequency depends on usage.  If purifier runs every day for long periods it is recommended to change water every third or fourth day.  If usage is less frequent, then water can be changed less often.  A good indication is the appearance or quality of the water in the bowl.  If it is murky or cloudy it will not operate effectively and water should be changed.  For optimal performance of the machine change water at least once a week.
  • What exactly is the purpose of the concentrate? Is it to add a smell to the air, or is it specifically responsible for the purification of the air?
    The use of concentrates does produce a pleasant odour and they do improve the quality of the air by cleaning the air further. They are 100% natural and therefore non-allergic and non-toxic
  • Why is the concentrate not included in the packaging of the purifier?

    Keeping the items separate is more cost-effective and competitive. We do however offer bundled items to customers who require this. 

  •  How much water must one put in the Crystal Aire Purifier?

    Please fill the bowl with cold tap water up to the line indicated on the bowl. The bowl should not be filled right to the top.

  • What can I use in the Crystal Aire Purifier.
    Please only use Crystal Aire Concentrates otherwise you will damage the mechanics of the Purifier. Only wash the bowl out with water, please don't use any detergents.

    We hope this answers all your questions about the Crystal Aire Purifier, if there is anything further you would like to know please do not hesitate to contact us on